How to delete an account

Last revised: August 4, 2023

Deleting Your Dextra Account

We're sorry to see you go, but if you wish to delete your Dextra account, we've made the process simple and hassle-free. Just follow the steps below.

Step-by-Step Guide to Delete Your Account

• Open your email application on the device where you are registered with Dextra.
• Write an email to help@godextra.com from the same email address associated with your Dextra account.
• In the email, include the following details:
  - Name,
  - Surname,
  - Dextra account email,
  - A free-form request to delete your account.
• Send the email to help@godextra.com.

Important Information

• Your email will be disconnected from the Dextra application.
• All submitted mailbox data will be permanently deleted from our database.
• The following information will be retained in our database for legal and administrative purposes:
  - Email address,
  - Registration date,
  - Deletion request fact,
  - Deletion date.

Account Deactivation Timeline 

Upon receiving the request for disconnection, your Dextra account will be disabled within one month.

At Dextra, we are committed to safeguarding your privacy and ensuring a smooth user experience. If you have any questions or need further assistance, please contact us at help@godextra.com.

Your access to and/or use of Dextra and/or any part, feature, or functionality thereof at any moment signifies your agreement to be bound by the most recent version of these Terms of Use.

Thank you for being a part of the Dextra community! We hope to see you again soon.

Sincerely, 
The Dextra Team