Cookie policy

Last update: June 1, 2023

Introduction

At  Dextra, we make a point of being transparent about the technologies we use. In this Cookies Policy, we explain what types of cookies we use when you access our website (godextra.com) or web applications (jointly the “website” or the “Dextra website”), as well as what purposes we use them for and how you can reject cookies or withdraw your consent to their use.

A “cookie” is a small data file that is placed on your computer or mobile device when you use the website. Cookies do many useful jobs. We may deploy cookies to collect, store, and sometimes track information to improve Dextra and the   functionality and services it offers by storing user preferences and recording session information, pages you visit, and your past activity. This helps us ensure you are not repeatedly sent the same advertising materials or notifications and collect other information that you send, or that may be   required for maintenance, improvement, and enhancement of Dextra.

Types of cookies we use

There are two main categories of cookies:

  • Essentialcookies (also known as “strictly necessary cookies”). These cookies arenecessary to enable you to browse the website and for the website to provideonline services and function correctly. Their absence would affect the corewebsite functionality, so they cannot be disabled in our system.  
  • Non-essential cookies (functional cookies,performance cookies, marketing cookies)

We may use both cookie categories. By clicking Accept all on the cookies banner on our website, you give us your express consentto place on your computer or device and access all cookies and other trackingtechnologies as set out herein. We may also deploy web beacons and similar techniques toassist with delivering cookies to your computer or mobile device.

In order to ensure your right of limiting cookies onlyto the strictly necessary ones, we give you an option to choose Accept only essential cookies on our website’s cookie banner, thus blocking anynon-essential cookies.

Please note that blocking or rejecting cookies on your computer or another device may hinder your ability to access or use certain functionalities or services available on Dextra.

Below is a classification of cookies we may use according to their functionality. Since thenumber, names, and characteristics of cookiesmay change, the information below may be updated from time to time.

    Essential cookies

    We may use essential cookies on our website. Essential cookies keep the website operational by enabling basic features like page navigation, privacy preferences, and sign-in to Dextra. These cookies do not require your consent, as they are strictly necessary for the website's functioning. For instance, we may use the following essential cookies:

    • Authentication cookies: These cookies are used to identify you when you log into the Dextra website, allowing you to access your account securely and view personalized content.
    • Session cookies: These cookies are temporary and are erased when you close your browser. They help improve website performance by enabling certain functions, such as remembering your preferences during a single browsing session.
    • Security cookies: These cookies enhance the security of our website and help prevent fraudulent activities by identifying and verifying users.
    • Load balancing cookies: These cookies help distribute web traffic evenly across multiple servers, ensuring that the website remains accessible and performs optimally.

      Essential cookies

      Functional cookies enable our website to provide a personalized and enhanced user experience (e.g., language selection) or services that you have requested. They may be set by us or third parties whose services we integrate into our website (see the “Third-party cookies” section for details). For instance, we may use:

      • Preference cookies: These cookies remember your preferences and choices (such as language preference, region, or font size) to personalize your browsing experience.
      • Session management cookies: These cookies help manage your browsing session and enable you to navigate our website smoothly.
      • User authentication cookies: These cookies allowus to authenticate users and prevent fraudulent activities.

      Performance cookies

      Performance cookies help us understand how you interact with the website by collecting and reporting information anonymously (e.g., number of visitors and sources of user traffic). The following are examples of performance cookies that we may use:

      • Analytics cookies: These cookies collectinformation about how visitors interact with the website, such as the pages they visit, the links they click on, and the time spent on each page. This data helps us to analyze and improve the performance and usability of the website.
      • Error monitoring cookies: These cookies assist in identifying and tracking errors that may occur during your browsing experience, allowing us to resolve issues and improve website functionality.

      Marketing Cookies

      Dextra or third parties may use marketing cookies to build a profile of your interests and display adverts that are relevant to you on other websites. These cookies may identify your browser and internet device for the purposes of ad targeting. We may use such marketing cookies as:

      • Advertising cookies: These cookies are used todeliver targeted advertisements to you based on your interests and browsing behaviour.They may also be used to limit the number of times you see an advertisement andmeasure the effectiveness of advertising campaigns.
      • Remarketing cookies: These cookies enable us to show you personalized advertisements for our products or services on other websites you visit after leaving our site.
      •  Social media cookies: These cookies allow you to share content from our website on social media platforms or engage with social media features embedded on our website.
      • Conversion tracking cookies: These cookies help us track the effectiveness of our marketing campaigns by measuring actionstaken on our website, such as purchases or sign-ups.
      • Analytics cookies: These cookies collect information about how visitors interact with our website and help us analyze user behaviour to improve our marketing strategies.

      We use cookies classified as first-party cookies and third-party cookies.

      Dextra mainly uses first-party cookies, which are associated with the domain name of the Dextra website you browse and are controlled by Dextra. Meanwhile, third-party cookies are attached to different domain names maintained by the respective third parties. These cookies may be used to achieve the above-mentioned purposes (e.g., keep our website operational, collect statistics, or store preferences) and, in cases where they constitute essential cookies, cannot be switched off in our system.

      Moreover, some pages on ourwebsite may display content from external providers (e.g., links to our clients’ websites). To view this third-party content, you may first have to accept their terms and cookies policies, which we have no controlover. However, no third-party cookies from external providers shall be placed on your device if you do not follow the relevant links.

      Third-party cookies

      Please note that the third-party services described below lie outside Dextra’s control. These third parties may, at any time, change their terms of service or the purposes and practices of how they use cookies, among other things. By continuing to browse or use the Dextra website, you consent to theuse of third-party cookies as described in this Cookies Policy. Below are third-party cookies we may use on our website and the purposes for which we use them:

      Google Analytics (provided by Google, Inc., “Google”). Google places cookies on your computer to help us analyze how you use our website. The information associated with the cookies (including your IP address) may be transmitted to and stored by Google on its servers, whichare located in many countries around the world. Google uses this information to analyze your website use, compile website activity reports for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where so required by law or where such third parties process the information on Google’s behalf. Google Analytics cookies enable us to track and measure how you interact with our website, including the pages you visit, the time spent on each page, the links youclick, and other actions you take. This data helps us understand your browsing behaviour and allows us to improve our website’s performance, content, and user experience. We use Google Analytics data for internal purposes only and do not share it with third parties, except as required by law or where third parties process the information on Google’s behalf.

      Google AdSense and DoubleClick (provided by Google). Google AdSense/DoubleClick uses cookies to display/serve relevant advertisements based on your browsing behaviour. These cookies collect information about your interaction with our website and other sites to deliver personalized ads.

      Google Ads Conversion Linker (provided by Google). The Google Ads Conversion Linker may utilize cookies or similar technologies to collect information for the purpose of attributing conversions and optimizing our advertising campaigns. The data collected through these cookies is subject to Google’s privacy policy.

      Google Tag Manager (provided by Google). It allows us to manage and deploy various website tags, including cookies, from a single interface. The use of Google Tag Manager does not itself set any cookies on your device. However, it may trigger the deployment of othertags that may use cookies or similar technologies to collect information and improve the performance and functionality of our website. The cookies deployed through Google Tag Manager are subject to the respective privacy policies ofthe third-party providers responsible for those tags. By using our website, you acknowledge and agree to the use of Google Tag Manager and the associated cookies deployed through it.

      You can reject cookies by selecting the appropriate settings in your browser, but if you do so, you shall not be able to make use of our website’s full functionality. You can manage your preferences regarding Google cookies through My Ad Center. Please read Google’s privacy policy to find out more about its data collection and processing practices.

      Smartlook. Smartlook helps us analyze user interactions and enhance website usability. It collects anonymous session data for analytical purposes (please read Cookies and Smartlook). If you don’t want to be tracked by Smartlook on the website, you can opt-out of Smartlook.

      Twitter. We may integrate Twitter (XCorp., Twitter International Unlimited Company) features and content on our website to enhance your experience and provide social media functionality. Twitter may use cookies and similar technologies to collect information about your interactions with their services, including your device information, IP address, and browsing activity. This information is subject to Twitter’s privacy policy. We recommend reviewing Twitter’s privacy policy and cookie policy for more details on their cookie practices and data processingactivities.

      Meta Business Tools. We use Meta Business Tools, including Facebook Connect, Custom Audience, and Pixel, all provided by Meta Platforms, Inc., which operates as Meta and was formerly known as Facebook, Inc. (“Facebook”). These technologies help us to integrate with Facebook, gauge the performance of our products and services, and provide a better experience for people who use or might be interested in our products and services. Similarly toGoogle, Facebook uses cookies to collect information when you visit or use our website. If you register on our website using your Facebook profile, Facebook may be able to link information about your visits and actions on our website with yourFacebook profile information. To learn more about Facebook’s data collection and cookie practices, please read its privacy policy and cookies policy. You can also use your Facebook ad preferences to learn why you get particular ads and control how Facebook uses the information it collects to deliver your ads. To show you better ads, Facebook uses data it receives from advertisers and other partners about your activity outside of Facebook products, including on websites and in apps. You can control whether Facebook uses this data to show you ads in your Facebook ad settings.

      Intercom. We may also provide some amount of your personal data (e.g., the sign-up date and your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit the Dextra website or use Dextra. As a data processor, Intercom analyzes your use of the Dextra website and tracks our interaction by way of cookies and similar technologies so that Dextra can improve its service for your benefit. For more information on Intercom’s use of cookies, please see its cookie policy. Dextra may also use Intercom as a medium for communications via email or messages. Intercom’s products Messenger Apps and Apps in Inbox, can also give you access to other third-party applications such as Stripe. You should review these third parties’ privacy notices for information on their use of your personal data. Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses to enhance youruser experience. For more information on the privacy practices of Intercom, please see its privacy policy. Intercom’s services are governed by Intercom’s terms of use. If you would like to opt out of having your personal data collected by or submitted to Intercom, please contact us at dpo@godextra.com

      Linkedin. We may integrate such LinkedIn tools as Insight Tag, post embeds, and Sign In with LinkedIn (Microsoft Corporation). You can choose the cookie settings you want to allow in relation to these services. If you turn off a cookie category or do not consent to the use of cookies, the cookie(s) belonging to that category shall be removed from your browser. You can also manage your cookie settings and have the preferences apply only to the browser in which you do so. Learn more about how your cookie and ads settings interact.

      Please note that our website may also display ads from third-party advertisers who may use cookies for personalized advertising. We encourage you to review the cookies policies of these third-party advertisers to understand their data processing practices. By using the Dextra website, you consent to the use of cookies by third-party advertisers as described in this Cookies Policy.

      You can opt out of seeing online interest-based ads from Google and other participating companies through the European Interactive Digital Advertising Alliance in Europe, the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada, or through your mobile device settings. Please note that ad blockers and tools restricting cookie use may interfere with these controls.

      By using the Dextra website, you consent to the use of cookies as described in this Cookies Policy. When you first visit the Dextra website, we will present you with a cookie banner that explains the use of cookies and provides a link to this Cookies Policy for more information. By continuing to browse or use the Dextra website after seeing the cookie banner, you are giving us your consent to the use of cookies.

      Please note that blocking or rejecting cookies on your computer or another device may hinder your ability to accessor use certain functionalities or services available on Dextra.

      Managing cookies on your device

      Managing cookies in browsers (including deleting all cookies)

      You can delete all existing cookies that are already present on your device by clearing the browsing history of your web browser, allowing or blocking all cookies, and setting preferences for specific websites. Please note that if you choose to delete and/or block all cookies, thus preventing certain types of cookies from being stored on your device, some of our website’s components may not function correctly.

      Each browser’s functionality may differ. To find out how to delete and manage cookies in your browser, you can use the following links:

      Withdrawal of your consent to accepting all non-essential cookies on our website

      You can update your cookie preferences at any time by clearing the history for the Dextra website in your browser. After that, you can access our website again and select “Accept only essential.”

      Managing cookies of specific third parties

      For information on how to opt out of cookies from third parties, see the “Third-party cookies” section hereof or follow the links below:

      If you have any questions or comments about this Cookies Policy, please contact us at dpo@godextra.com.